Privacy Policy

Effective Date: June 25, 2026

El Paisita Authentic Mexican Restaurant ("El Paisita," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our mobile application, place an order, participate in our loyalty program, or otherwise interact with our business.

Contact Information
El Paisita Authentic Mexican Restaurant
3800 S Hickory Ln
Loxley, AL 36551
United State
Phone: (251) 200-0557

If you have any questions about this Privacy Policy or your personal information, please contact us using the information above.

Information We Collect
Depending on how you use our services, we may collect the following information:

Personal Information

• Name
• Email address
• Phone number
• Billing and delivery addresses
• Account login information (if applicable)

Order Information

• Order history
• Favorite menu items
• Loyalty rewards activity
• Special requests and preferences

Payment Information
Payments are processed securely by third-party payment processors. We do not store your complete credit or debit card information on our systems.

Device Information
When using our website or mobile app, we may automatically collect:

• IP address
• Device type
• Operating system
• Browser information
• App usage data
• Cookies and similar technologies

How We Use Your Information
We use your information to:

• Process and fulfill food orders
• Provide customer support
• Manage your loyalty rewards and promotions
• Send order confirmations and updates
• Improve our website, app, and customer experience
• Respond to customer inquiries
• Send marketing communications and promotional offers (where permitted by law)
• Comply with legal obligations

Marketing Communications
If you choose to receive promotional emails, text messages, or push notifications, we may send information about:

• Special offers
• Discounts
• New menu items
• Restaurant events
• Loyalty rewards

You may opt out of marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

Sharing Your Information
We do not sell your personal information.

We may share information with trusted third parties only as necessary to operate our business, including:

• Payment processors to complete transactions
• Online ordering and loyalty platform providers
• Delivery service providers for order fulfillment
• Technology providers who help operate our website and mobile application
• Government authorities when required by law

These service providers are only permitted to use your information as necessary to provide services on our behalf.

Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website and mobile app may use cookies and similar technologies to:

• Remember your preferences
• Improve website performance
• Analyze website traffic
• Enhance your customer experience

You can adjust your browser settings to refuse cookies, although some features may not function properly.

Data Retention
We retain your personal information only as long as necessary to:

• Complete transactions
• Maintain order history
• Administer loyalty rewards
• Meet legal and accounting obligations
• Resolve disputes

Your Privacy Rights
Depending on your location, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request information about how your data is used

Requesting Data Deletion
To request deletion of your personal information, please contact us at:

Phone: (251) 200-0557

or

Mail:
El Paisita Authentic Mexican Restaurant
3800 S Hickory Ln
Loxley, AL 36551
United States

We will review and respond to your request in accordance with applicable law. Certain information may be retained where required for legal, tax, fraud prevention, or business purposes.

Children's Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

We encourage customers to review this Privacy Policy periodically.

Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:

El Paisita Authentic Mexican Restaurant
3800 S Hickory Ln
Loxley, AL 36551
United States

Phone: (251) 200-0557